Not found in database: Dealer 2EABV01X does not have a CSA linked

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Agent

Re: Not found in database: Dealer 2EABV01X does not have a CSA linked

Hi there, @Kathrynburnham1. Please check your address with USPS. If you're able to find your address with them, it will be recognized by the system. 

Not found in database: Dealer 2EABV01X does not have a CSA linked

Trying to update my address and email and I’m unable to do so. It says “
Not found in database: Dealer 2EABV01X does not have a CSA linked” and that it failed. I’m trying to get a new phone and cannot until I update it.