No order confirmation

Accomplice

Re: No order confirmation

It never came to me. I waited two weeks to receive the email or phone. I just went in and bought it. The email wasn't in my junk or spam mail either.
Community Manager

Re: No order confirmation

If you order on a weekend, holiday or after 5:00 PM ET, you order will be processed the business day, which is probably why it took so long for your order to process BlueSilhouette.  I can't be sure but it sounds like perhaps your order status email went to your Spam folder or it was entered incorrectly when the order was processed,

 

@Nahlee for information about order processing times and status messages, please take a look at the information in this message.

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Newbie

Re: No order confirmation

How long does it take to get it to you? And I do agreed with you. If I know about this.. I wouldn't ordered my s8 from boostmobile... I rather buy it from bestbuy.
Accomplice

Re: No order confirmation

It is only 16Gb

Re: No order confirmation

May I know the amount of gigabytes that your iPhone 6 Plus has? By the way, remember that you can buy a micro SD card of a higher capacity.

 

- Robert.

Accomplice

Re: No order confirmation

No it's alright. I've already handlers it because I have the phone but I do wish that I had purchased more gigabytes but this is my first apple product and so I didn't know.

Re: No order confirmation

Hi there @bluesilhouette!

 

I truly apologize for all the issues you've gone through as I understand how it feels when this happens. To better help you, I need you to please send me a private message including more details about what happened.

 

I'll be looking forward to your reply!

 

- Robert B.

Accomplice

Re: No order confirmation

It was not ever resolved by boost mobile. I didn't get any deal when I bout the phone because I had to go in the store. Also, I had to call the bank to get a "refund". Boost basically kept telling me to wait for the confirmation even though it had been a week.
Accomplice

Re: No order confirmation

Honestly I never got the email back from boost. I got the iPhone but I had to go in and buy it. So I didn't get any type of deal whatsoever. I had to call my bank so that they could give me my money back. I think you should wait twenty four hours, if you haven't already.
Accomplice

Re: No order confirmation

Honestly I never got the email back from boost. I got the iPhone but I had to go in and buy it. So I didn't get any type of deal whatsoever. I had to call my bank so that they could give me my money back. I think you should wait twenty four hours, if you haven't already.