No order confirmation

Re: No order confirmation

Hi, @collins_a12  We'll be more than happy to help you with this. Can you private message us with the first and last name used to process the order, so we can take a closer look?

 

Note: For you to send a me a Private Message only need to click on any agent username, which will take to our profile, once you're there on the right side of the screen you will see the option to send a Message.

 

Newbie

Re: No order confirmation

I need to check my order status, I ordered 2 business days, this was on Sunday. I cannot access my email, or anything, so I cannot track anything, the name is Regina Lamont

 

 

Agent

Re: No order confirmation

Hello @d1trin. We'll be more than happy to help you with this. Can you private message us with the first and last name used to process the order,  so we can take a closer look?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ Joy P.

 

 

~ Joy P.
Newbie

Re: No order confirmation

i ordered my iphone 6 on saturday evening and didnt receive a email conformation . will i get one or can someone track my phone for me pls
Enthusiast

Re: No order confirmation

I bought a phone Thursday evening but never received an order confirmation. It posted to my bank account but then put the money back. Do I still have an order? Do I need to reorder? I don't want to be charged twice.
Agent

Re: No order confirmation

Hey there, Vancelaster! Did you check your SPAM/JUNK folder? Usually, our emails go to that folder!

Groupie

Re: No order confirmation

I havent got a order comfirmation im wondering where my order is
Agent

Re: No order confirmation

Hi there, Babsyri!

 

Thank you for bringing this to our attention. We understand your concern, let’s do some investigating! Can you Private Message us the details of your order (name, shipping address, contact number, email, phone model), so we can find it and check the status for you? Thanks!

 

~AmyM25

~AmyM25
Enthusiast

Re: No order confirmation

I never copied my order confirmation number how do I check it now? I never got email either and no it wasn't in spam   I expedited shipping too .will I get it today.....????

Agent

Re: No order confirmation

Hi Babsyri!

 

The confirmation email is usually sent a couple of hours after the order has been submitted. Please check on your spam folder as the email could have arrived in there. If not, you can also try sending us a private message with your full name (as entered on your purchase order). We'll be glad to check on that asap.

 

EdwinRG.