No order confirmation

Enthusiast

Re: No order confirmation

I ordered my phone today and didn't receive a reference number so how will I know when I will get my order status??
Agent

Re: No order confirmation

Hello, Jakiye13. We are so sorry for the delay. Please send us a private message, with pleasure we'll help you to retrieve your order number.

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Groupie

Re: No order confirmation

I ordered a Samsung Galaxy J3 Emerge on July 7th and havnt got one email with my oreder number or any thing!!!!!
Enthusiast

Re: No order confirmation

I have ordered on 4/19 but still no confirmation.. Got only order cofirmation number.. its like ek-bepp-xxxxxxxxx. Is there any way to contact customer care? Pleas advise.

Accomplice

Re: No order confirmation

It never came to me. I waited two weeks to receive the email or phone. I just went in and bought it. The email wasn't in my junk or spam mail either.
Community Manager

Re: No order confirmation

If you order on a weekend, holiday or after 5:00 PM ET, you order will be processed the business day, which is probably why it took so long for your order to process BlueSilhouette.  I can't be sure but it sounds like perhaps your order status email went to your Spam folder or it was entered incorrectly when the order was processed,

 

@Nahlee for information about order processing times and status messages, please take a look at the information in this message.

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Newbie

Re: No order confirmation

How long does it take to get it to you? And I do agreed with you. If I know about this.. I wouldn't ordered my s8 from boostmobile... I rather buy it from bestbuy.
Accomplice

Re: No order confirmation

It is only 16Gb

Re: No order confirmation

May I know the amount of gigabytes that your iPhone 6 Plus has? By the way, remember that you can buy a micro SD card of a higher capacity.

 

- Robert.

Accomplice

Re: No order confirmation

No it's alright. I've already handlers it because I have the phone but I do wish that I had purchased more gigabytes but this is my first apple product and so I didn't know.