Sorry to hear that, @craftynewbie. We definitely want to look into this for you. To further research, please send us a private message with your phone number, PIN, First and Last name used to place the order.
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
I also have the same problem, I ordered Galaxy A10e, never received an order confirmation. Paypal has charged me, and my bank acct has been charged, i received a notice saying my monthly plan will be going up. But no tracking number.
Hi there, @tav803! Thanks for reaching out. Please send us a PM so we can further assist you with this. You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello, @Iammckayla. Thank you for stopping by. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.