No order confirmation email or tracking number

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3 REPLIES 3
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Agent

Re: No order confirmation email or tracking number

Sorry to hear that, @LittleRogue! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.

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Groupie

Re: No order confirmation email or tracking number

I'm having the same issue. It shows payment has been taken from my bank account, but no updates/order confirmation/order numbers have been sent. 

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Re: No order confirmation email or tracking number

Hi there! Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

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Enthusiast

No order confirmation email or tracking number

I ordered a phone yesterday with Boostup and never received an order confirmation email or tracking number. Help please!!