No Confirmation email

Highlighted
Groupie

No Confirmation email

Order a phone but didn’t get a confirmation email
5 REPLIES 5
Highlighted
Agent

@Vitrue Please, send us a private message with your phone number and PIN. To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message". 

Highlighted
Groupie

Yes I have an account... thought I was but I’m not sure
Highlighted
Agent

@Vitrue Understood. Do you have an account with us? If yes, did you log in online before placing the order?

Highlighted
Groupie

Yes I checked everything.. no I didn’t write the order number down
Highlighted
Agent

Hello, Vitrue. Sorry to hear that. Let's check this out. Did you check your email inbox and Junk/Spam folder to look for the confirmation? Did you write down the order number shown by the system after the purchase was submitted?

Highlighted
Groupie

No Confirmation email

Order a phone but didn’t get a confirmation email