Newly transferred number is not yet validated. I can't use the phone.

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11 REPLIES 11

Re: Newly transferred number is not yet validated. I can't use the phone.

So sorry to hear this  @casper16

PM us so we can follow up? - E.J.

Newbie

Re: Newly transferred number is not yet validated. I can't use the phone.

I need to know my account number
So I can transfer my boost mobile number to T-Mobile how can I get it
Agent

Re: Newly transferred number is not yet validated. I can't use the phone.

Hello @Alexwhalen. A private message has been sent to further assist you.

Groupie

Re: Newly transferred number is not yet validated. I can't use the phone.

I have the same problem,
Can you help?
Agent

Re: Newly transferred number is not yet validated. I can't use the phone.

A private message has been sent with the steps to program your device.
Accomplice

Re: Newly transferred number is not yet validated. I can't use the phone.

I paid the $10 online. My account still cannot be validated according to the error message I received when trying to call Customer Care. How long do I have to wait to have my account validated? Thanks

Accomplice

Re: Newly transferred number is not yet validated. I can't use the phone.

The Network is not allowing me to reBoost. It keeps saying the Network is Busy. i have no Internet access at all. I cannot add money using my handset. Can I go on the website and pay $10 now?

Agent

Re: Newly transferred number is not yet validated. I can't use the phone.

Hello @Valmurr. The reason why your account is interrupted is because is missing the $10 reactivation fee. You can make the $10 payment by accessing boostmobile.com via any device including your handset, via Boost Zone, or by dialing 233 from your mobile device.
Accomplice

Re: Newly transferred number is not yet validated. I can't use the phone.

I did what you told me to d in the private message but stil no sucess. My account still have not been validated. Do I need to have my service transfered back to T-Mobile and use a different network? I am confused that I cannot get my new account Boost Mobile account validated because I am using my old Boost Mobile handset I am losing business and I cannot stay another day without service.

Accomplice

Re: Newly transferred number is not yet validated. I can't use the phone.

I do not see any private message