Never received confirmation email

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Groupie

Never received confirmation email

Hello!

Ordered a new phone on boost mobile website. After putting my personal and payment information, it got stuck on processing payment. It seems that the money was immediately taken from my account but never received a confirmation page or email, so I can't check the status of my order. 

Any help is appreciated!

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Agent

We definitely want to look into this for you, porfiriomine. Do you have an account with us? If yes, did you log in before buying the handset? 

Highlighted
Groupie

Never received confirmation email

Hello!

Ordered a new phone on boost mobile website. After putting my personal and payment information, it got stuck on processing payment. It seems that the money was immediately taken from my account but never received a confirmation page or email, so I can't check the status of my order. 

Any help is appreciated!