Hey there @Lucabrasi009. We'd like to review the case. Would you please send us a private message, so we can further assist you?
Hi there, @Lucabrasi009! Please, send us a private message with your phone number and PIN code to further investigate.
You can send us a private message just clicking on my name and then selecting “Send this user a private message".
Hello there, @Lbrowning94! Sorry to hear that. Do you have an active line with us that you have used when placing the order? If so, please provide us the number and PIN via a private message.
Solved! Go to Solution.