Network update process

Go to solution
1 REPLY 1
Agent

Re: Network update process

Hello there! Thanks for contacting us. Let's take a closer look. There are a few things to know about the network update: 

 

•Devices that are already active WILL continue to work, though, over time may experience service degradation in areas where PRL/roaming updates are required.

•Functions such as: obtaining PRL/Roaming updates, ESN swaps, Activations / Reactivations, Master Resets, etc.. will no longer be possible. 

 

We do not know specifically at what time it will occur . ~AmyM25

~AmyM25
Highlighted
Accomplice

Network update process

When the device Network update occurs on April 30, 2019, will it be an physical action on the part of Sprint or is it just a point in time that certain phones will no longer be able to update/activate? If it is a physical action, is there an estimated time during that day within which it will occur?