Hello please contact me I need talk with a supervisor about my case. I need this refund it has been 14-15 business days. I've been lied to from the support team on Facebook messenger saying it was validated now they're saying it's not validated and it's worrying me because you've had this phone at your Indiana return location for 3 weeks
Good luck, I'm on business day 38 for my returned iPhone and now they refuse to refund my money since I can't provide them with the phone's serial number; they never once told me at any point that I needed to record the serial number for future reference. So they essentially stole $422.39 of my money. CROOKS!
There is a process that takes place once the device is received at the warehouse, then at the financial department , after that is through the bank. The whole process takes around 8 weeks from the time you send the device back.
Hey there, securiteeboyz! We apologize for the inconvenience at this time. Please allow up to eight weeks to receive your credit card refund. Your refund will be applied to the credit card account that your purchase was initially charged. To speak to a supervisor, please call customer service at 866-402-7366.