Need help getting a authorization number to return a phone i purchased.

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Re: Need help getting a authorization number to return a phone i purchased.

Hello EdwardSanchez. Thanks for contacting us. It is our pleasure to assist you. Please do not provide your information in public. So the reason you want to return your phone is because you ordered the wrong one, correct? Please, contact us through a private message. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25 

~AmyM25
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Groupie

Need help getting a authorization number to return a phone i purchased.

I’m trying to return a phone I just received yesterday. Your site says to call 866-402-7366 for a Return Authorization Number. When I call the number I get a recording that asks for my account number. I don’t have an account number because I haven’t activated the phone I want to return because I bought the wrong one, I want to get a plus version.

Order ID: EK-BEPP