To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.
No worries! We can definitely help you out with that, edodge. Just send us a private message with the phone number and pin code for your account, and the MEID of the new phone and ICCID/SIM card number.
I need help activating my new phone and swapping with my old phone.
I tried activating it on the website and after I enter that I want to keep my same number the site just spins and never moves on.
I also tried calling on my old phone to activate the new one be cause my old one has cellular service, but the automated voice I finally got to after a lot of menu hopping said I couldn't call from the old phone that I want to swap.
Please help me activate and swap for my new phone.