Hello, @CindyC2002! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with a brief description of your request. To send a private message, click on any of the social care agents user names and select the option send this user a private message.
Hi there! Thank you for contacting us.You should Scan the police report and email to PoliceReports_BstOrderSupport@boostmobile.com. Keep in mind you must include the Phone Number and Order Number in the subject line of the email.