Name and Email used to register account?

Enthusiast

Re: Name and Email used to register account?

2018-04-04

 

I too have received 2 emails for a Boost Mobile account  I did not open.

 

Someone has used my email address to open a Plan: $50 Unl Talk/Txt/Data

 

Can some Admin or Social care agent please reply to whom I can PM to resolve this issue?

 

Thank you

Groupie

Re: Name and Email used to register account?

10-4 Thank you Robot Happy
Highlighted
Community Manager

Re: Name and Email used to register account?

Not you, @Dellama13, just a little hitch with some newer agents.  Try sending a PM to @Hamilton or @Joy1713 while we  get this straightened out.

Community Manager

Captain of the Pirate Ship the Vicious Cream Puff


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Groupie

Re: Name and Email used to register account?

Hi there,

 

I've tried again with your user and still unable to send. I think I am having a glorious lack of intelligence on this. image.png

Re: Name and Email used to register account?

Hi. To send us a private message, click on the name and from there you will be able to send us a private message.

Groupie

Re: Name and Email used to register account?

I really would like to, but when attempting to private message you, I get a response stating the user does not have private messaging enabled. 

 

 

Thanks.

Agent

Re: Name and Email used to register account?

Hello! Thanks for letting us know about this. We understand your concern and we'll be happy to help you. Please send us a private message to assist you with this.

Groupie

Name and Email used to register account?

Hi there,

 

I mean no disrespect to Boost Mobile. I just got two email's stating that my email and name was used to buy a line of service. I would like to figure out how to cancel this or determine if my CC was stolen to make this purchase? 

 

Thank you,