Hi there fix7191. We definitely want to get this figured out for you ASAP. This usually occurs when a current customer has a similar email address and enter it incorrectly. Please send us a private message with your email address and any account information that may be on the email and we will look into this for you. Victor21
I too have received 2 emails for a Boost Mobile account I did not open.
Someone has used my email address to open a Plan: $50 Unl Talk/Txt/Data
Can some Admin or Social care agent please reply to whom I can PM to resolve this issue?
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I've tried again with your user and still unable to send. I think I am having a glorious lack of intelligence on this.
Hi. To send us a private message, click on the name and from there you will be able to send us a private message.
I really would like to, but when attempting to private message you, I get a response stating the user does not have private messaging enabled.
Hello! Thanks for letting us know about this. We understand your concern and we'll be happy to help you. Please send us a private message to assist you with this.
I mean no disrespect to Boost Mobile. I just got two email's stating that my email and name was used to buy a line of service. I would like to figure out how to cancel this or determine if my CC was stolen to make this purchase?