My ICCID number doesn't match while attempting swap

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4 REPLIES 4
Enthusiast

Re: My ICCID number doesn't match while attempting swap

Hello I have the same issue with my Samsung Galaxy S9. The meid brings up the right number but the iccid does not match
Agent

Re: My ICCID number doesn't match while attempting swap

We apologize @cybermode. We can try to activate the SIM card with your new device. Would you please send us a private message, so we can try to activate it?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~JoyP.

~ Joy P.
Accomplice

Re: My ICCID number doesn't match while attempting swap

Bumping this question hoping to get a response

Agent

Re: My ICCID number doesn't match while attempting swap

Hey, cybernode! Does it give you an option to change it? If not, please send a Private Message with your phone number, PIN, MEID and ICCID number. 

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Accomplice

My ICCID number doesn't match while attempting swap

Greetings all . 

Love this forum as you've been very helpful to me in the past. Here's my issue, my phone broke and I want to swap my account to an older iPhone I have around. When the online tool attempts the swap, the iccid listed does not match the Sim that's in the phone.   What can be done to resolve this?

 

Thank you.