Lost my phone and forgot pin

63 REPLIES 63
Highlighted
Accomplice

Re: Lost my phone and forgot pin

I need my pin for my account to activate my new phone can you help please my name is Miranda Herron I have been with boost since March 2017
Highlighted
Agent

Re: Lost my phone and forgot pin

Oh no! Sorry to hear that, Gladys,Can you send us a private message so we can try and find a resolution. 

Highlighted

Re: Lost my phone and forgot pin

I need another phone have all my business on it don't want a new number and I'm 65 so I don't remember the month and year can you please help me
Highlighted
Agent

Re: Lost my phone and forgot pin

Hey there, @Addoff13! Thanks for contacting us. We are no longer sending the PIN through e-mail. Are you having issues with your security PIN?

Highlighted
Enthusiast

Re: Lost my phone and forgot pin

How do you get pin sent to email
Highlighted
Agent

Re: Lost my phone and forgot pin

Hi, @AaronDaFox! We have replied to your PM. Please check your inbox. 

Highlighted
Groupie

Re: Lost my phone and forgot pin

Same here. My phone has been lost for months and I don't think I ever got a PIN. But I need to switch phones and I can't because I can't get into my accnt

Highlighted
Enthusiast

Re: Lost my phone and forgot pin

 
Highlighted
Enthusiast

Re: Lost my phone and forgot pin

I need to have pin number recovery sent to my email address
Highlighted
Agent

Re: Lost my phone and forgot pin

Sorry to hear that, @JazielG. We'll do our best to help you. Can you please send us a private message with your phone number?