I was setting up my phone and I accidentally signed out after loading an amount of money to my account after activation.
$45 was due to start the plan but I paid $40. I accidentally signed out before I wrote down my new phone number.
I need support to provide me the means to retrieve my phone number.
I recall my email address, account PIN, and other details.
Support please reply.
Solved! Go to Solution.
Hi there, djtechwizard! We can help you with that. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Good morning, Jadagray1! For security purposes and further assistance, we need you to please send us those details via private message.
To send us a private message, just click on the agent's username (Hozuki_Robert in this case), and then look for the option that says "Send this user a private message".
Looking forward to your private message!