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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Lost PIN, No Service

1 REPLY 1
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Agent

Re: Lost PIN, No Service

Hello, @BunnyBar. Thanks for reaching out. Sorry to know that you're unable to access your account. You can still receive a text with your PIN in it, it's free so even if the account is interrupted, it will still reach your phone. 

 

You can get the PIN sent here when you click here. Also, you can dial 233 from your phone to make a payment. 

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Groupie

Lost PIN, No Service

I missed my bill this month and am trying to pay. However, I can't get into my account because I forgot my PIN. Obviously since I don't have service, having my PIN texted to my phone isn't working. I also can't call customer support because again, no service. What can I do to get back into my account? Is there a way to retrieve my PIN at this point?