Just ordered a phone online and noticed address was wrong

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Newbie

Just ordered a phone online and noticed address was wrong

The city in my address is wrong, is there a way to update my city before it ships?
5 REPLIES 5
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Agent

Follow these steps:
1. Enter to one of the solutions and locate a social care agent.
2. Click on the user name of the Social care agent. You will be taken to their profile.
3. Click the "Send this User a Private Message" located on the right hand side.
4. Type your message in the new window and click Send.

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Groupie

I'm having the same problem but can't figure  out how to PM you.

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Groupie

I'm having the same problem but can't figure out how to PM you.

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Newbie

Info set.
Agent

Hi, Sancon. Please send us a private message with the account phone number, pin code (if you have a Boost Mobile account), order number, and the correct address. 

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Newbie

Just ordered a phone online and noticed address was wrong

The city in my address is wrong, is there a way to update my city before it ships?