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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Internet

5 REPLIES 5
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Agent

Re: Internet

Alright. Which phone do you have? Please, also let us have your address, so we can check the reception in your area. Please send it to us in a private message. To send a Private Message, click my username or picture, then click "send this user a private message". Thanks! ~AmyM25

~AmyM25
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Accomplice

Re: Internet

I have 4 bars with WiFi. When WiFi is off and cellular data is on It says “No Service” and nothing works. Happened everywhere. My cellular data won’t work.
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Agent

Re: Internet

We understand. How many signal bars does your phone have right now? Does that happen everywhere, or at a specific location? ~AmyM25

~AmyM25
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Accomplice

Re: Internet

Yes it doesn’t work. The internet won’t work on anything. It always says I need to connect to network or no internet connection on everything that needs internet
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Agent

Re: Internet

Hi Casswash! Thanks for contacting us. We want to help. Do you get any error message when you try to use your plan's internet? ~AmyM25

~AmyM25
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Accomplice

Internet

I can’t use my internet unless I’m using WiFi. Why is that? How do get internet to work when I’m out and not on WiFi?