I never received my order number and confirmation email.

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Groupie

I never received my order number and confirmation email.

I recently purchased a Iphone 6Plus and I never received confirmation email or order number. But the money has been taken out of my account. 

23 REPLIES 23
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Agent

Hi all! Please check your Spam/Junk/Promotions folders for the confirmation email.

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Newbie

The same is happeing to me 😑 i like to know where my package is at. The fact that im not sure if is shipped or not is fustrating.
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Agent

Hello @nasthesavior We apologize for the inconvenience. We'd like to review the status of the order! Can you private message us with the first and last name used to process the order,  so we can take a closer look?

 

Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.

 

~ Joy P.

~ Joy P.

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Highlighted
Groupie

I never received my order number and confirmation email.

I recently purchased a Iphone 6Plus and I never received confirmation email or order number. But the money has been taken out of my account.