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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

I never received and order number or tracking number for the phone i ordered 4 days ago?

5 REPLIES 5
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Agent

Re: I never received and order number or tracking number for the phone i ordered 4 days ago?

Hi there, @jmcburney! Sorry to hear that. Please send us a private message so we can look into this for you. Thank you.

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Groupie

Re: I never received and order number or tracking number for the phone i ordered 4 days ago?

I do, Im boosting up to a new phone.
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Agent

Re: I never received and order number or tracking number for the phone i ordered 4 days ago?

Thanks for your reply! Do you have an account with us?

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Groupie

Re: I never received and order number or tracking number for the phone i ordered 4 days ago?

Yes, I checked my spam folder, nothing there either.
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Agent

Re: I never received and order number or tracking number for the phone i ordered 4 days ago?

Hi, jmcburney! We apologize for the inconvenience. We're happy to help you! Just to confirm, did you check your Spam/Junk folder? Most of the times, our e-mails go to that folder.

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Groupie

I never received and order number or tracking number for the phone i ordered 4 days ago?

Any way I can get one of those?