Hello, KoscheiLyn! We can definitely help you out with that. To send a private message you simply go to one of our agents profile who you want to send a message to and hit the "send this user a private message" button. It's under their contact section on the right side of their profile, right next to their badges.
I've sent two messages and a message on Facebook. Chat doesn't work. Gave up after 45 minutes on hold when I called. What does it take to get my account number?
Been trying for two days. I understand some delay but seriously - you could fix this by just letting people see their account number on the account homepage.
Hello, @jamieb1981. Thank you for stopping by. For security reasons, we advice our customers not to share their personal information publicly. Please delete the public post and send us a private message to further assist you. -Kira_M.