I’m trying to return a phone, was on hold And got hung up on ! Help .

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Enthusiast

I’m trying to return a phone, was on hold And got hung up on ! Help .

I bought a iPhone XR, new but I just don’t like it or the size . That’s it .! Want to return it and when I’m on hold I was hung up on twice . Anyone know where else i can get help ? 😩
12 REPLIES 12
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Accomplice

upload your calls to youtube or facebook even if its to your private account. this company is not honest. they hang up put you on hold for 20+ minutes at a time. very bad customer service. 

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Agent

Hey there, @Bnb708! We're deeply sorry to hear that. If the order was placed within the last 7 days, we'll be able to start a refund process. Please send us a private message with your order number. We'll be waiting for you! 

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Highlighted
Enthusiast

I’m trying to return a phone, was on hold And got hung up on ! Help .

I bought a iPhone XR, new but I just don’t like it or the size . That’s it .! Want to return it and when I’m on hold I was hung up on twice . Anyone know where else i can get help ? 😩