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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

I Can't Login to My Account or Start New Activation

1 REPLY 1
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Agent

Re: I Can't Login to My Account or Start New Activation

Hi Wrcole96. Thanks for contacting us. We want to help. Please, send us a private message that includes the IMEI #, zip code, PIN and name you want on the account, so we can assist you further. Thanks. ~AmyM25

~AmyM25
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Newbie

I Can't Login to My Account or Start New Activation

Hi Boost Mobile Community,

 

So a while ago I ended up having to have my account cancelled. I was at a time where I could not pay for my monthly bill. That's fine and my situation has now changed. I get that my account had been cancelled. Thus whenever I try to login to said account I get an error message prompt that the information I provided is not in Boost's records. That's fine. However, when I try to start a new Activation to get a new number I try to put in my ESN, IMEI, and MEID and I get the error message-

 

"Something went wrong. Please try again later".

 

That is hardly any help to me whatsoever. I need to know what I need to do to simply just start a new account and get a new number. If this helps any my device is an LGX Power still running on Android 6.0.1.

 

Thank You

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