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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

How does a phone number get lost in your system and not retrievable

1 REPLY 1
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Agent

Re: How does a phone number get lost in your system and not retrievable

So sorry to hear about this experience, Toothruwitu. We want to help! Can you please provide us with more details of how your number got lost?

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Newbie

How does a phone number get lost in your system and not retrievable

Worst service ever and I've had the same number for over 10 years and Boost has lost it and has promised to have it back for me to use even after 12 escalated complaints to corporate and the supervisor team and it's been over 3 weeks and still have not resolved the issue.  They lost my number, which has affected many aspects of my work life and projects that I can be reached for.  I tried to switch to a different carrier and their customer service reps are not knowledgeable, concise, trained properly and/or professional when it comes to complaints and other simple issues/concerns.  They have no clue how to resolve them or just simply chooses not to.  I will never recommend this service to ANYONE and I have still more complaints to submit.