We are so sorry for this experience, Amber502. Please give us the opportunity to change it for you! Can you please send me a private message with your phone number and PIN?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi there MagenP5617. Sure we can help you with that. Please send us a Private Message by clicking on my user name and at the right side of the pane you will see the option to send a private message. Include your phone and pin number. Also include the name you wish to appear.
I've called the store and the Customer Service number and am getting absolutely no where 😞
The name that comes up is my ex husbands, since it was his name on the account I ported my number over from..
I would like to change it to reflect MY name.. Anyone able to assist me? Pretty please??