Solved! Go to Solution.
Hey there, Lisabeal! Thanks for contacting us. Not all the customers qualify for BoostUP. In order to confirm if you are eligible, please log into your online account at: https://myaccount.boostmobile.com/sign-in.html?INTNAV=UtilNav:SignIn once you log in, it will show you "My Boost Dashboard", you will need to scroll down to "My device" section. If you are eligible for Boost Up, you'll see a blue message saying " You're eligible to purchase a new device with monthly payments", next to it, you will see a button that says "Take a look", you just need to click on it and it will guide you throughout the process of ordering a phone through BoostUP.
We understand that there are IPhones with different amount of GB's. We don't have this reported as a glitch. The one that displays with a certain amount of GB's is the offer available for the account.
- E.J.
Hi there, katygrimler! Sign into My Account https://myaccount.boostmobile.com/. If you are eligible, you will see ‘You are eligible for BoostUP! Installment Billing’ in the My Device section.
Solved! Go to Solution.