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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

How can I cancel a phone order?

1 REPLY 1
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Agent

Re: How can I cancel a phone order?

Hello, @vhemlock. Thank you for stopping by. Please send us a private message to further assist you. We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

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Groupie

How can I cancel a phone order?

How do I cancel a phone order? I've changed my mind about having my phone delivered and want to go in store to pick it up today since my phone is dying and I don't think I can wait.

 

I've tried calling the phone help line, using the web chat, and tweeting at the Boost Mobile account but I can't get a hold of an agent or find an option to cancel my order. I have my order number and it was only made an hour ago. Please help. I don't know what else to do short of stopping the order by disputing with Paypal.

 

I'd wait to receive it and try a return but I'm not confident about that either since all the return information I see on the site just points back to the phone number where there wasn't an option about making a return when I called.