Oh no! Sorry to hear that, Anthony294. Definitely wanna look into that for you. Please send us a private message so we may work directly with you.
You can send a private message by clicking on my name, then selecting the message option from the profile page.
We understand your concern, Stacymz, and we apologize. Unfortunately the usage of your hotspot has a lot to do with the resolution you watch your videos.
you are lying to your customers. there is no way that Ive used 29.1 gigs of hotspot in 4 hours time. you need to fix this problem