So sorry to hear about this experience, TLAZARINI. We want to help! We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number, the PIN and a brief description of your request.
I have never experienced such bad service in my life until i switched to boost. They were giving a free month when you switch so i did and added a line but no month free. Then another email for a $50 reboost pin that doesnt work and they say, oh well, theres nothing we can do. ??? The reps at the stores dont know what they are doing and they argue with you in front of other customers. This is my first and last month with this company.