By clicking on my user name or any other agent and at the right side of the pane you will see the option to send a private message.
Hello, @LilBitBoyd. Thank you for stopping by. Could you please send us a private message to further assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M.
I need a Boost team member to help me switch my my current primary phone number (my daughters) to my number and make hers a secondary number on my 4 line family plan.