Getting Multiple Errors When Trying to Change Account Profile Info

1 REPLY 1
Agent

Re: Getting Multiple Errors When Trying to Change Account Profile Info

Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please send us a private message with your phone number, pin code and the information that you want to change to help you with this.

Newbie

Getting Multiple Errors When Trying to Change Account Profile Info

Hi! I recently purchased a new phone (hasn't arrived yet and that's not the problem) and I realized I had never updated my address and email since I bought my original phone, several years and addresses ago. When I logged into my account and attempted to change my information, I got three errors over and over (posted below). I have no idea what any of them mean or how to fix them. I haven't changed my information since I originally made the account, but I'd like to make it all current and up-to-date. I was trying to change my Address, my E-mail, and my birthdate (I realized I accidentally put in my husband's, not my own)

Any ideas?

BoostErrors.PNG