Forgot pin

Go to solution

Re: Forgot pin

Hey, @Mfields0038! Let’s get you back on track.You can have your account PIN sent to your Boost Mobile phone via a text message when using the automated phone system.

  1. Dial 611 from your Boost Mobile phone
  2. Confirm that you're calling about your Boost phone number, and you’ll then hear the automated system’s Main Menu
  3. From the Main Menu, choose “To locate a store, or Anything Else, press 5”
  4. At the next menu, choose “Forgot your PIN and want to have it sent to you, press 5”
  5. The automated phone system will send your PIN to your handset via a text message
  6. You will hear a confirmation message that says, “You will receive a free text message shortly with the account PIN that we have on file for you.”
  7. Hang up



Forgot pin

I forgot my pin and cant receive messages to get it.