Forgot phone number for hotspot

Highlighted
Newbie

Forgot phone number for hotspot

I recently purchased a mobile hotpsot but forgot to write down the phone number provided to me by Boost Mobile. Now I can't log into my account because it prompts me for my phone number and pin. I believe I set up a pin number but I don't know what the phone number is. I don't know a way to recover the number either. Any help would be appreciated.

34 REPLIES 34
Highlighted
Newbie

I'm having issues as well, forgot phone number for hotspot. How can I send a private message for help?

Thank you
Highlighted
Agent

Hi @Will713!

 

Definitely want to look into this for you. Can you please send me a Private Message with DEC number of your device?

 

~Nosh_CxUx

Highlighted
Newbie

I forgot my number
Highlighted

I am also having the issue of having forgot my phone number, but i know my account pin.
Highlighted
Agent

Hey there @watermagick88

 

Would you be so kind to send us a "Private Message" so we can further assist you?

 

~ Joy P.

 

 

~ Joy P.
Highlighted

No I do not
Agent

Hey there @watermagick88

 

Do you have an account with your device already?

 

~ Joy P.

~ Joy P.
Highlighted

I need it to create an account so I can top it up
Highlighted

Hi there gregroach79! We're sorry to know you forgot your number.

 

To better help you, please send us a private message including your hotspot's MEID and the PIN from your account.

 

We'll be pleased to assist you!

 

RB-1991 (Robert)

Highlighted
Groupie

Forgot my phone number