Hey there @Shanel83 We'll be more than happy to assist you! Would you please be so kind to send us a Private Message, so we can further assist you?
Note: For you to send a me a Private Message only need to click on my username, which will take to my profile, once you're there on the right side of the screen you will see the option to send me a Message.
Hi there, @Juice0707! We apologize for this experience. Definitely want to look into this for you. Can you please send us a Private Message with your phone number?
You can send a private message by clicking on my name, then selecting the message option from the profile page.
Hello, Tsantos! We're sorry that happened. We'll be happy to assist you with that. Can you send us a private message with your phone number to verify this?
Sorry to hear that, Felipewashere! We want to help. We value your privacy and security. Due to the nature of your concern, we would like to authenticate your account, but for us to do this in a secure way we need to take this to a private channel where we can discuss private account information. Please send us a private message along with your phone number.
Solved! Go to Solution.