Family member can't remember their Gmail for new phone

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1 REPLY
Agent

Re: Family member can't remember their Gmail for new phone

Hi there, thanks for contacting us. Unfortunately, no. We don't store the Gmail address as it is not related to our services. There could probably be a way to access the contacts connecting the phone to a computer and using programs. We advise you to research online.

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Groupie

Family member can't remember their Gmail for new phone

Someone on my family plan (which is in my name) has shattered their phone screen, so it's 100% unusable. They purchased a new phone tonight, and have the phone number attached to it, but the service person at the store could not help him get his contacts to his new phone. He can't remember the Gmail address that he used to set up the phone, because he doesn't use it for anything. Is it possible to have his address sent to me, since I'm the account holder?