ERROR MSGS When I Try to Update My Account Information

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Agent

Re: ERROR MSGS When I Try to Update My Account Information

Hey, @MustangSteve! I’d like to look into this for you. Can you Can you shoot us a private message with your phone number to verify your account? Thanks!

ERROR MSGS When I Try to Update My Account Information

Hello.

 

I have tried numerous times to update my address (I have moved) and fix my birthdate (wrong).  I keep getting these messages:

 

No. 1 - "BusinessEntity  Cannot Be Changed"     (I am not a business entity.  I am an individual who happens to have a street name with the word "Business" in it.

 

No. 2 - "Application Processing Error"

 

I have attempted numerous times to update my contact information to no avail.  Would someone please respond or contact me and assist me in updating my information.

 

Thank you kindly.