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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Delivery Issues

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13 REPLIES 13
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Groupie

Re: Delivery Issues

I’m having the same problem. Been expecting this phone for the past week or so and all of a sudden the delivery has an exception.
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Agent

Re: Delivery Issues

Hi there, @Nahiya. Thank you for stopping by. Definitely want to help you with this. Please send me a Private Message with order number so we can take a look into this. 

 

You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Enthusiast

Re: Delivery Issues

I have the same issue. FedEx can't deliver my order because of my incorrect unit number. They need it to be delivered tomorrow, please help.
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Groupie

Re: Delivery Issues

the order was placed on July 5th and yes it's ,issing my apt number only.

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Agent

Re: Delivery Issues

Hi, @louis95 How much time ago did you place your order? The order is missing your apartment/unit number?

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Groupie

Re: Delivery Issues

hey i have the same issue with a phone i ordered, can you help me?
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Agent

Re: Delivery Issues

Hi, @jennwalker! We'd like to help you. Can you please provide us more details about this situation through a private message?

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Accomplice

Re: Delivery Issues

I want everyone to know that Boost Mobile made everything right, including the $100 serice they owed me from last phone purchase!

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Agent

Re: Delivery Issues

Hey there, @Kenya451. Be aware, orders placed on holidays/weekends with overnight shipping, will not be processed and shipped until the following business day.

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Groupie

Re: Delivery Issues

I ordered my phone at 2:30am today with the extra $12 for expedited next day? will it be delivered today?