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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Defective Iphone RMA

3 REPLIES 3
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Agent

Re: Defective Iphone RMA

Hello, @StefanAlbrecht. Thanks for reaching out. Please send us a PM so we can further assist you. You can send a private message by clicking on my name, then selecting the message option from the profile page.

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Re: Defective Iphone RMA


@paper writer wrote:

Hello, 

I would like to return a defective Iphone i purchased on 2/7 and received on 2/11.

Order key :ek-bepp-*****

 

Can anyone let me if i'm still eligible to return for a refund? 
Thanks.

 

 


Hello,

 

When I had the same issue, the support told me about the return policy - it can be returned only within 7 days after the purchase. There are many options to contact support immediately though. I was given this list on GetHuman:

  • Boost Mobile Help Desk
  • Boost Mobile Phone NumberBEST
  • Boost Mobile Email Support
  • Boost Mobile Live Chat
  • Boost Mobile on FB/Messenger
  • Boost Mobile on Twitter

 

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Agent

Re: Defective Iphone RMA

Hello, @qrisli. Thank you for stopping by. Could you please send us a private message to better assist you? We'll be waiting for your response. Remember, we're here to help. -Kira_M. 

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Groupie

Defective Iphone RMA

Hello, 

I would like to return a defective Iphone i purchased on 2/7 and received on 2/11.

Order key :ek-bepp-*****

 

Can anyone let me if i'm still eligible to return for a refund? 
Thanks.