Hello @Mstia1982. Would you please be so kind to send us a Private Message, so we can further assist you?
To send a Private Message you can go to your profile and click on the icon with an envelope. Then you enter the username of the person you want to send a message to and the subject. Or you can go to the user profile by clicking on the username and click on "Send this user a Private Message".
Hi, @belindahelm2000. Thanks for contacting us. Do you have a family plan and would like to remove a secondary line? If so, call customer care for help. You can contact them at your convenience at 866-402-7366.