We apologize for this experience, @andersonh19. Our website is currently under maintenance which may cause technical difficulties when trying to log into your account or make any other activities on the page.
We can try to place the order for you. Can you please send us a private message so we can assist you further?
To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".
Hi there! Sorry to hear that you’ve been experiencing this issue. We’d be happy to help. Please delete your browser cookies and history, then try again. If the issue persists, please send us a private message with your phone number and pin code.
Ah, I see! Looks like we’ll need to do some investigating. Can you private message us your phone number so that we can verify your account first? Thanks!
I've done that too and it still does the same thing. I think that worked one time last week. But every time after that I clear and it still doesn't work.
Thank you for bringing this to our attention, @ccook316. We'd love to help. Can you please try to clear the cookies and cache of the browsers and try again? If the issue persists please let us know.