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Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Cancelled account

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Re: Cancelled account

Hi there! Sorry for the delayed response. Support is available from 6:00 a.m. to 10:00 p.m. CST. When your phone number is ported out to another provider, your account is automatically canceled. We can help you confirm your account status.

Please send us a private message to assist you. To send a Private Message, click my username or picture, then click "send this user a private message".

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Cancelled account

I have transferred my number to another provider.
How can I confirm that my account with virgin is cancelled ?
When I log on, it will not longer show my account details and I want to make sure my credit card is off your files.