Poor guy. Had nightmare service from Boost and Brightstar. Switched from Straight Talk to Boost. It took them Four days to activate my phone. I had to pay for those four days service. Decided to swap from Android to iPhone. Bought an iPhone from BestBuy. Siri would not load and volume was too low to hear. It took twelve days to get a return address label. Two reference numbers, two escalation numbers, 23 phone calls ( with notes ) and 36 emails to get a label. I had to pay for "service" for those twelve days. Phone in mail for eight days. I had to pay for service for those eight days. Good Luck! May the once be with you. Did find out you can receive texts and phone calls for 120 days after plan expires. Just renew when you have to text or phone someone.😡
Sorry to read that you’ve been experiencing this issue, @crashbanecoot. We recommend contacting Brigthstar for assistance.
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