Good morning, Kack85! We truly apologize for the poor experience you've had!
To better help you, please send us a private message including your phone number, the account's PIN, and your full home address.
We need these details to check what's happening with the network around your home area, as it really concerns us the fact that you have to reset your phone very frequently to properly use the service.
We truly want to help you!
Hi, bella8910! Existing customers who are on a monthly plan and have made at least 12 consecutive on-time payments and not on Boost Premier are eligible for the BoostUP! Installment option. Qualified Family Plan primary line customers can take advantage of BoostUP!. Secondary lines cannot. Sign into My Account https://myaccount.boostmobile.com/sign-in.html. If you are eligible, you will see “You are eligible for BoostUP! Installment Billing” in the My Device section.