Boost up phone order cancelled?

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Enthusiast

Boost up phone order cancelled?

I ordered a boost up phone last night took the money it said processing now it says cancelled? Why did my order cancel?

5 REPLIES 5
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Agent

Sorry to hear that, @josepaez. Let’s do some investigating. Can you please send us a private message with the Order Key so we can take a closer look?

 

To send a private message just click on the picture of any Boost Mobile agent and, in the next screen, click "send this user a private message".  

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Newbie

I’m have the same problem how I contact you?
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Agent

Hey there @cashdog92 We apologize for the inconvenience. Would you please send us a private message with the order number, so we can verify the issues?

 

~JoyP. 

~ Joy P.
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Groupie

Same Issue here with me. Not sure why my order was canceled. 

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Agent

Hey there! I'd be happy to verify. Please send me a Private Message with your order number.

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Enthusiast

Boost up phone order cancelled?

I ordered a boost up phone last night took the money it said processing now it says cancelled? Why did my order cancel?