Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html
Boost Mobile Community is currently read-only. Please use the My Boost app or BoostMobile.com to manage your account. If you need assistance, please visit https://www.boostmobile.com/support/contact-us.html

Boost up not working

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5 REPLIES 5
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Agent

Re: Boost up not working

Hello, Phil9871! Thank you for bringing this to our attention. We'll be happy to assist you today. Are you getting a specific error message when trying to purchase a new phone with BoostUP?

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Groupie

Re: Boost up not working

Having same issue. Am eligible. Went to boost Mobile location in Mesa,Az on Arizona Ave, Told me they couldn't help me call customer support .Called customer support twice, first time lady couldn't understand me at all, hung up. 2nd time between being transferred to technical support from customer care, call dropped. Now thier closed. Great customer service!
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Agent

Re: Boost up not working

Thank you. We've replied in private. Please have a look.

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Re: Boost up not working

Jalopez i sent you a message regarding the issue. please read...

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Agent

Re: Boost up not working

Hi there, RenuNightmare. Thanks for contacting us.

 

We don't have reports of issues with the system. You can find information about BoostUp! here:

 

https://www.boostmobile.com/boost-up-phone-financing.html?id16=boostup

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Boost up not working

Hi I'm new to the community and hoping I can get some help. The screen on my phone recently broke last week and i havent had a phone since. I went to my local boost store and they said I'm eligible for an upgrade and something called "Boost Up" but when they try to activate boost up on my account it does not go through... Is it because of credit issues or is it you guys having problems on your end....? 😞